Our services cover a wide range of issues regularly addressed by employers.

Principal Services

Assess cultural, communication, and management issues, and develop reinforcing, enhancing, and/or remedial alternatives
Audit policies and processes for compliance, efficacy, and best practices
Coach high-risk executives
Create protocol and train supervisor and managers to provide an effective "First Response"^TM to employee complaints
Design customized policies, procedures, informational material, and forms, including employee handbooks, management manuals, single-distribution memoranda, and supervisory protocols
Develop agreements, including employment agreements, severance agreements, and collective bargaining agreements
Develop compliance programs
Develop workplace violence policies, train appropriate staff in implementation, and assist employers to implement and train workplace violence critical response teams
Investigate allegations of wrongful conduct
Litigate contested cases in federal and state courts at both the trial and appellate levels; before federal and state administrative agencies during investigative and enforcement phases; in arbitration, mediation, and other alternative dispute resolution procedures
Prepare internal trainees to deliver training, including train-the-trainer and toolboxes for implementation and follow up
Present group training and individual coaching in communication, employee performance management, and conflict management
Provide external investigations into complaints of wrongful conduct
Provide "help desk" resource for managers and executives
Provide ombuds services
Train supervisors in procedures that comply with legal requirements while promoting organizational values, such as managing employee performance, operating in today's legal climate, establishing a positive and productive work environment, selection and hiring, and creative supervision
Train executive employees on the primary principles for controlling employment-related risk
Work with management on union organizing campaigns, union negotiations, and grievances